Payment Policy

Payment Options

Effective Date: June 7, 2025

1. Introduction

At Fitness Life HQ, we highly value your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with all applicable laws and regulations in the United States of America.

2. Accepted Payment Methods

2.1 iDEAL – Secure Online Banking (Netherlands)

iDEAL allows you to make online payments securely within your bank's online banking environment. It is widely used in the Netherlands.

How it Works:

  1. Choose iDEAL as your payment method at checkout.
  2. Select your bank from the list.
  3. You’ll be redirected to your bank’s login page.
  4. Follow your bank’s instructions to authorize the transaction.
  5. After confirmation, you'll return to our site and receive a purchase confirmation.

2.2 Bancontact – Trusted Payments (Belgium)

Bancontact is a reliable and widely used payment method in Belgium.

How it Works:

  1. Select Bancontact at checkout.
  2. Enter your card details or scan the QR code with the Bancontact app.
  3. Confirm the payment using your bank’s security steps.
  4. You’ll be redirected to our site and receive confirmation of your order.

2.3 SOFORT Banking – Direct Bank Transfers (Europe)

SOFORT enables secure direct online bank transfers across several European countries.

How it Works:

  1. Select SOFORT at checkout.
  2. Choose your country and select your bank.
  3. Log in using your online banking credentials.
  4. Confirm the transaction using your standard authentication method (e.g., PIN or TAN).
  5. You’ll be redirected back to our website with your order confirmation.

2.4 Credit & Debit Cards

We accept all major credit and debit cards:

  • Visa
  • Mastercard
  • American Express

How it Works:

  1. Select your preferred card option at checkout.
  2. Enter your card details (card number, expiration date, CVV).
  3. Your payment will be securely processed via our encrypted gateway.
  4. Once approved, you’ll receive an order confirmation via email.

2.5 PayPal – Secure Global Payments

Pay easily and securely using your PayPal account.

How it Works:

  1. Choose PayPal at checkout.
  2. You will be redirected to the PayPal login page.
  3. Log in and confirm the payment.
  4. After confirmation, you’ll return to our site with your order details.

3. Security & Data Protection

Your security is our highest priority. All transactions are encrypted and processed through secure payment gateways.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information during transmission.
  • PCI Compliance: Our payment processors are PCI DSS compliant.
  • Privacy: See our Privacy Policy for how we handle your data.

4. Customer Support

If you have questions or need help with a payment, our customer service team is here for you.

  • Email: support@fitnesslifehq.com
  • Phone: (806) 337-0021
  • Address: 5511 Parkcrest Dr, Suite 103, Austin, TX 78731, United States
  • Support Hours: Monday–Friday, 8 AM–5 PM (CST)

5. Compliance with U.S. Legislation

All payment methods and processes are in full compliance with the laws and regulations of the United States of America.

6. Payment Confirmation

After completing your payment, you will receive:

  • Order Confirmation: An email with your order details.
  • Digital Receipt: For your records.

If you do not receive a confirmation within 1 hour, please check your spam folder or contact our customer support.

7. Currency

All transactions are processed in U.S. Dollars (USD). If your account uses another currency, your bank may apply conversion rates and fees.

8. Fraud Prevention

To ensure a secure shopping experience:

  • Verification: We may conduct checks and request additional information before processing an order.
  • Suspicious Activity: Any suspected fraudulent or unauthorized orders will be investigated and may be canceled.

9. Changes to Payment Options

We may update our accepted payment methods at any time. All changes will be reflected on this page. We recommend reviewing it regularly.

10. Terms & Conditions

By making a purchase on Fitness Life HQ, you agree to our Terms and Conditions and Return and Refund Policy.

Fitness Life HQ
fitnesslifehq.com
United States of America
Effective Date: June 7, 2025